Sound Start Literacy is committed to protecting the privacy and personal information of educators who use our instructional materials and professional development services.

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Information We Collect

When educators register for or purchase Sound Start Literacy, we may collect their name, email address, account information, purchase history, and course participation information. Our website and learning platform may also collect technical information, including cookies and website usage data.

How We Use Information

We use this information to provide access to purchased instructional materials, manage subscriptions, deliver professional development, process transactions, provide customer support, and communicate important program updates.

Student Privacy

Sound Start Literacy is a teacher-facing instructional program. Students do not create accounts or log into our learning platform. We do not collect or maintain student educational records or personally identifiable student information through the program.

Data Storage and Security

Sound Start Literacy's online instructional materials and professional development are hosted through Thinkific, a third-party learning management platform. Thinkific processes account and usage information and maintains security measures designed to protect personal data. Access to customer information through Sound Start Literacy's administrative account is restricted to the program owner. Authorized service providers may also process information as necessary to operate the platform.

Information Sharing

Sound Start Literacy does not sell customer personal information. Information may be shared with service providers as necessary to deliver services, process payments, maintain website functionality, or comply with legal obligations.

Cookies and Analytics

Our website and learning platform may use cookies and analytics tools to support website functionality, understand visitor activity, and improve services.

Your Privacy Rights

Educators may contact Sound Start Literacy to request access to, correction of, or deletion of their personal information, subject to applicable legal and recordkeeping requirements.

Updates to This Policy

We may update this policy to reflect changes in our services, technology, or legal requirements. Updates will be posted on our website.

Contact

For questions about this Privacy Policy or requests concerning personal information, please contact Sound Start Literacy through our website at www.soundstartliteracy.com.